Our terms and conditions
§ 1 Scope
These general terms and conditions form the basis and form part of purchase contracts between:
www.radio-codes.de, Brüder-Grimm-Str. 23, 63584 Gründau, and private customers (consumers). Consumers, as defined in these terms and conditions, are natural persons with whom www.radiocodes.de enters into a business relationship.
They apply to the sale of digital goods, repair services, and used radios (physical goods) subject to differential taxation (§ 25a UStG).
§ 2 Conclusion of Contract
All offers from www.radio-codes.de are subject to change without notice. The products are digital service products or used radios (physical goods). By placing an order, the customer declares their binding intention to purchase the goods subject to these terms and conditions. www.radio-codes.de accepts the offer within two weeks (in writing or by delivery).
For physical radios, acceptance is confirmed by a shipping confirmation.
§ 3 Delivery and Delivery Times
The following applies to used radios:
Shipping costs are displayed during the ordering process.
Delivery time: usually 2-5 business days (non-binding unless agreed as binding)
Transfer of risk: Upon handover to the freight forwarder.
§ 4 Prices and Payment Terms
Unless otherwise stated in the offer or order confirmation, all our prices are valid from the registered office of www.radio-codes.de. Errors and omissions remain reserved for all price and discount information provided by www.radio-codes.de on the Internet, in brochures, or other advertising media. All offers from www.radio-codes.de are subject to change without notice. All agreements should always be made in writing.
If the customer defaults on payment, default interest will be charged at the statutory rate, currently five percent above the base interest rate for consumers and eight percent above the base interest rate for commercial customers, provided the service was provided by the customer before payment. www.radio-codes.de reserves the right to assert higher damages for delay. A customer is only entitled to offsetting rights if their counterclaims have been legally established, are undisputed, or have been recognized by us.
The following applies to used radios:
All prices are exclusive of shipping costs and subject to differential taxation (Section 25a of the German Value Added Tax Act) – therefore, VAT is not included.
Late payment: Default interest at the statutory rate (5% above the base interest rate for consumers).
§ 5 Warranty
A. Used Radios:
Warranty period: 12 months from delivery (Section 475 (2) of the German Civil Code)
In case of defects: subsequent performance (repair/replacement delivery)
In case of failure of subsequent performance: Withdrawal or reduction of the purchase price
B. Digital Products:
Warranty claims are limited to subsequent performance.
§ 6 Right of Withdrawal
A. Right of Withdrawal for Used Radios:
You have the right to withdraw from the purchase contract within 14 days without giving any reason. This period begins:
from the day on which you or a third party designated by you (not the carrier) takes possession of the radio.
To exercise your right of withdrawal, you must inform us
Logistics Center Ince
Brüder-Grimm-Str. 23, 63584 Gründau
Email: radiocode@t-online.de
of your decision by means of a clear statement (e.g., letter, email).
Consequences of Withdrawal:
You bear the direct cost of returning the radio.
You must return the radio to us no later than 14 days after declaring withdrawal.
In the event of depreciation due to improper handling, you are liable for the loss of value (Section 357 (7) of the German Civil Code).
B. No right of withdrawal for digital products:
For digital services that are performed immediately and for which you have expressly waived your right of withdrawal (Section 356 (5) of the German Civil Code (BGB), there is no right of return.
C. Money-back guarantee:
Applies exclusively to digital products if they fail to function within 20 days (with video evidence).
§ 7 Data Protection
All personal data is treated confidentially; www.radio-codes.de complies with applicable German data protection law. The data necessary for business transactions will be stored and, as part of the contract processing, also passed on to third parties whose services www.radio-codes.de utilizes to fulfill its contractual obligations. This only occurs if the legitimate interests of members are not compromised. www.radio-codes.de is specifically entitled to transmit customer data to third parties if this is necessary for the purpose of assigning or collecting the claim. Address data is collected and processed for internal marketing purposes. Customers' legitimate interests are taken into account during data processing in accordance with statutory provisions. We do not process device data for smart radios. Customers can object to the use and processing of their data for marketing purposes at any time by notifying www.radio-codes.de by email or post.
www.radio-codes.de
Brüder-Grimm-Str. 23
63584 Gründau
§ 8 Third-Party Websites and Links
This website may contain links or references to other websites maintained by third parties over which www.radio-codes.de has no control. Such links are provided for convenience only. Likewise, this website may be accessed via third-party links over which www.radio-codes.de has no control. www.radio-codes.de makes no guarantees or representations of any kind regarding the accuracy, timeliness, or completeness of any information found on such websites and is not liable for any damages or injuries resulting from such content or information. The inclusion of an external link does not imply endorsement or recommendation by www.radio-codes.de.
§ 9 Battery Disposal
For radios with batteries/rechargeable batteries:
Used batteries must be returned in accordance with the German Battery Act (BattG).
Free return via our shipping warehouse.
Disposal instructions: ☠️ Do not dispose of in household waste!
§ 10 Severability Clause
Should any provision of this agreement be illegal, invalid, or unenforceable, such provision shall be severable without affecting the enforceability of all remaining provisions. www.radio-codes.de reserves the right, at its sole discretion, to modify or remove materials from this website at any time.
§ 11 Copyright and Rights of Use
The customer confirms and warrants that the radio and the data, templates, images, texts, files, etc. provided by it are the copyright property of the customer and are therefore free of third-party rights, so that no third-party rights are infringed. www.radio-codes.de will not conduct any review. Should the radio, template, file, data, etc. not be free of third-party rights, the customer shall indemnify www.radio-codes.de from all claims for compensation for third-party claims.
§ 12 Disclaimer of Liability for Radios
No liability for:
Damage caused by improper use (e.g., incorrect voltage)
Modifications by customers
External damage after transfer of risk
Manufacturer warranties remain unaffected.
§ 13 Dispute Resolution
EU online dispute resolution platform: https://ec.europa.eu/consumers/odr.
We do not participate in consumer arbitration proceedings.
§ 14 Concluding Remarks
Because we are confident in our products and want only satisfied customers, we naturally reserve the right to offer our customers goodwill without prejudice or acknowledgment of any legal obligation. Therefore, if you are dissatisfied with our products, for whatever reason, you as a customer can always contact us, even if statutory deadlines have expired or a defect within the meaning of the law does not exist. We will then resolve the matter within the scope of our goodwill.
www.radio-codes.de will make reasonable efforts to include correct and up-to-date information on this website, but www.radio-codes.de makes no guarantees or statements of any kind regarding its accuracy, timeliness, or completeness. You agree that access to and use of the information on this website is at your own risk. www.radio-codes.de disclaims all express or implied warranties, including warranties of merchantability or fitness for purpose. Neither www.radio-codes.de nor any party involved in the creation, production, or delivery of this website shall be liable for any damages, including, without limitation, direct, incidental, consequential, indirect, or punitive damages, arising out of your access to, use of, or inability to use this website, or any errors or omissions in its content.